Legal

Terms of Use

Last updated: 19 May 2026

Welcome to Aro. These Terms of Use ("Terms") are a binding agreement between you and Aro Dating ("Aro", "we", "us") and govern your access to and use of our website, mobile experience and related services (together, the "Service"). By creating an account or otherwise using Aro, you agree to these Terms and to our Privacy Policy and Community Guidelines. If you don't agree, don't use the Service.

1. Eligibility

  • You must be at least 18 years old.
  • You must be legally able to enter into a binding contract with us.
  • You must not be barred from using the Service under the laws of your country of residence.
  • You must not be a convicted sex offender or have a history of violent or sexual offences that make you unsuitable for a dating platform.

2. Your account

  • Provide accurate, current information and keep it up to date.
  • You are responsible for all activity on your account and for keeping your credentials secure.
  • You may not create multiple accounts, share your account, sell or transfer it.
  • You can delete your account at any time from Settings.

3. Acceptable use

You agree to follow our Community Guidelines and to use Aro only for lawful, personal, non-commercial purposes. Among other things, you must not:

  • Harass, threaten, defame, defraud or impersonate anyone.
  • Post unlawful, hateful, sexually explicit or violent content.
  • Collect or store personal data of other users, scrape the Service, or use bots.
  • Reverse engineer, decompile or interfere with the Service or its security.
  • Use the Service for advertising, solicitation, MLM, escorting or sex work.
  • Send malware, spam, or attempt to phish other users.

4. Content you share

You retain ownership of the photos, text and other content you submit ("Your Content"). By submitting Your Content, you grant Aro a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, adapt, display and distribute Your Content for the purpose of operating, improving and promoting the Service. This licence ends when you delete Your Content or your account, except where we need to retain it to comply with law or enforce these Terms.

You are solely responsible for Your Content and confirm you have all the rights necessary to share it. We may remove content at our discretion if we believe it violates these Terms, our Community Guidelines or applicable law.

5. Membership and payments

  • Aro is free to use with optional paid subscriptions (e.g. Aro Premium).
  • Subscriptions renew automatically at the price and frequency shown at checkout until cancelled. You can cancel anytime from your billing settings; cancellation stops the next renewal and your benefits continue until the end of the current term.
  • Except where required by law (for example a statutory cooling-off period), all payments are non-refundable.
  • Prices, features and plans may change. We will notify you in advance of changes that affect your active subscription.
  • Payments are processed by our payment provider (Stripe). Their terms apply to the payment transaction itself.

6. Safety, not a guarantee

We work hard to keep Aro safe, including verification, moderation, reporting tools and proactive detection, but we cannot vet every member or interaction. You are responsible for your own decisions about who you talk to and meet. Always read our safety tips, take your time, and trust your instincts.

7. Third-party services

The Service may link to or rely on third-party services (for example payment processing, maps, analytics or authentication providers). We are not responsible for third-party services, and your use of them is governed by their own terms.

8. Suspension and termination

We may suspend or terminate your account at any time if we believe you have breached these Terms, our Community Guidelines, or any applicable law, or if your conduct creates risk for other members or for Aro. Where reasonable, we will tell you why. You may stop using and delete your account at any time.

9. Intellectual property

The Aro name, logo, branding and the Service itself (excluding Your Content) are owned by Aro and protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable licence to use the Service in accordance with these Terms. All other rights are reserved.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or that any introductions made through it will result in any particular outcome.

11. Limitation of liability

To the maximum extent permitted by law, Aro will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data, or goodwill arising from or related to your use of the Service. Our total liability for any claim arising out of these Terms or the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) AUD 100. Nothing in these Terms limits liability that cannot be limited under applicable law, including consumer guarantees.

12. Indemnity

You agree to indemnify and hold harmless Aro and its officers, employees and partners from any claim, loss or expense (including reasonable legal fees) arising out of Your Content, your use of the Service, your interactions with other members, or your breach of these Terms or applicable law.

13. Changes to these Terms

We may update these Terms from time to time. If a change is material, we'll notify you in the app or by email before it takes effect. Continued use of the Service after the effective date means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of Australia, without regard to conflict of law rules. You and Aro agree to first try to resolve any dispute informally by contacting us. If we can't resolve it within 60 days, disputes will be brought exclusively in the courts located in Australia, unless your local consumer law requires otherwise.

15. Contact

Questions about these Terms? Email legal@aro.app.